{"id":2387,"date":"2026-09-30T14:18:14","date_gmt":"2026-09-30T07:18:14","guid":{"rendered":"https:\/\/twinbeansfarm.com\/work\/host-don-tiep-cham-soc-khach-hang\/"},"modified":"2026-09-30T14:18:14","modified_gmt":"2026-09-30T07:18:14","slug":"host-don-tiep-cham-soc-khach-hang","status":"publish","type":"tb_job","link":"https:\/\/twinbeansfarm.com\/en\/work\/host-don-tiep-cham-soc-khach-hang\/","title":{"rendered":"HOST \u2013 GUEST RECEPTION &amp; CUSTOMER CARE"},"content":{"rendered":"<p>Twin Beans Farm is a specialty coffee farm and producer located 20 km from central \u0110\u00e0 L\u1ea1t. We are looking for a friendly team member who enjoys working with guests and is interested in building a career in agritourism.<\/p>\n<h2>JOB DESCRIPTION<\/h2>\n<ul>\n<li>Advise customers, respond to messages, and provide support over the phone.<\/li>\n<li>Welcome and assist guests upon arrival at the Farm.<\/li>\n<li>Coordinate with different departments to fulfill guests\u2019 service requests.<\/li>\n<li>Handle any issues that arise during guests\u2019 stay at the Farm.<\/li>\n<li>Manage income and expenses, process payments, and prepare reports.<\/li>\n<li>Work 8 hours per day, with 4 days off per month.<\/li>\n<\/ul>\n<h2>REQUIREMENTS<\/h2>\n<ul>\n<li>Good-looking, friendly, and honest.<\/li>\n<li>Good communication and problem-solving skills.<\/li>\n<li>Basic English communication skills.<\/li>\n<li>Basic knowledge of income and expense management.<\/li>\n<li>Proficient in using KiotViet, ezCloud, Word, and Excel.<\/li>\n<li>Able to take photos and videos, create content, and use social media platforms.<\/li>\n<li>Preference will be given to candidates with experience in homestay management, front desk operations, or accommodation management.<\/li>\n<\/ul>\n<h2>BENEFITS<\/h2>\n<ul>\n<li>Salary negotiable.<\/li>\n<li>Receive 6\u201312 months of training, with a career path toward becoming a Farm Operations Manager.<\/li>\n<li>Sales commission.<\/li>\n<li>13-month salary.<\/li>\n<li>Free or discounted Farm services and products for employees and their family members, in accordance with Farm policies.<\/li>\n<li>Three nutritious meals per day, accommodation at the Farm, and basic living expenses are provided.<\/li>\n<\/ul>\n<div class=\"tb-work-contact\">\n<h2>APPLICATION CONTACT<\/h2>\n<p>Send your CV or application letter, including a portrait photo, to:<\/p>\n<p><a href=\"mailto:twinbeansfarm@gmail.com\">twinbeansfarm@gmail.com<\/a><\/p>\n<p>The Farm will only contact shortlisted candidates.<\/p>\n<p><a class=\"tb-btn tb-btn--primary\" href=\"mailto:twinbeansfarm@gmail.com\">Send your CV<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Twin Beans Farm is looking for a friendly team member who enjoys working with guests and is eager to grow in the field of agritourism.<\/p>","protected":false},"featured_media":2004,"template":"","class_list":["post-2387","tb_job","type-tb_job","status-publish","has-post-thumbnail","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/twinbeansfarm.com\/en\/wp-json\/wp\/v2\/tb_job\/2387","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/twinbeansfarm.com\/en\/wp-json\/wp\/v2\/tb_job"}],"about":[{"href":"https:\/\/twinbeansfarm.com\/en\/wp-json\/wp\/v2\/types\/tb_job"}],"wp:attachment":[{"href":"https:\/\/twinbeansfarm.com\/en\/wp-json\/wp\/v2\/media?parent=2387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}